Senior E-Commerce Executive

Daily Operations Management:

- Responsible for day-to-day execution and implementation of the e-commerce activities across online channels (product listing, promotion, price change, campaign management).

- Ensure all products uploads are complete with full description. Track inventory levels and products removal (if necessary).

- Act as the primary liaison with Key Account Managers (KAM) on various marketplaces, fostering strong relationships and ensuring alignment on business objectives.

- Ensure the stock fulfilment to meet customer’s expectation.

- Conduct regular research on competitors and their trading conditions.

- Cross-functional collaboration: Work closely with cross-functional teams, including marketing, product and logistics, to ensure seamless e-commerce operations and effective execution of business strategies.

Strategic Planning and Analysis:

- Develop robust strategies to enhance traffic, conversion rates, and sales across all e-commerce platforms.

- Plan and assist in the merchandising and promotion campaigns for online channels.

- Planning for key events such as double day, allocating budgets and shifting them as per sales trends.

- Performance monitoring and analysis: Continuously monitor and analyse key performance metrics, including sales data, customer behaviour, competitor activities and market trends to optimise store performance.

- Ads management: Manage platforms advertisements for optimal Return on Ad Spend (ROAS).

- Reporting: Prepare and present regular performance reports to stakeholders, highlighting key insights, trends and actionable recommendations.

Web Development: (for senior role)

- Oversee the online store’s design, functionality and performance.

- Work with web developers and designers to optimize UI/UX.

Have experience in handling backed CMS: Magento, Shopify, WooCommerce.

Junior (2-3 years experience); Senior (3 years above)

- Bachelor’s degree in Marketing, Business, E-Commerce or related field.

- Strong knowledge of e-commerce platform (eg Magento, Shopify, WooCommerce) and plus point for digital marketing tools (eg. Google Analytics, Google Ads, Facebook Ads)

- Proven experience in managing e-commerce operations on platforms such as Shopee, Lazada, etc.

- Strong analytical skills with the ability to interpret data and make data drive decisions.

- Experience in managing online advertising and achieving high ROAS.

- Excellent communication and interpersonal skills.

- Ability to work independently and collaboratively with cross functional teams

- Highly organized with strong attention to detail

- Creative thinking and problem- solving skills