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E-Commerce coordinator cum admin

RM 2,000 - RM 2,499 / Per Mon

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E-commerce Account Management (Shopee and Lazada): Monitor business insights and performance metrics. Respond to customer inquiries promptly. Arrange shipments, including printing airway bills, packing parcels, and coordinating with selected logistics providers. Update product listings (name, stock, description, size, weight). Upload new products to the platform. Conduct market surveys to stay competitive. Create promotional vouchers. Explore and implement marketing strategies. Social Media Management (Facebook, Instagram): Respond to customer inquiries and comments. Craft engaging captions for posts. Manage posting schedules for products, offers, and recipes. Additional Responsibilities: Assist with packaging parcels as needed. Conduct data entry tasks related to sales and inventory. Create marketing posters using Canva and Adobe Photoshop. Maintain organised sales and stock records on Google Drive. Administrative Support: Assist with supervisory tasks or projects as needed.