Teller

Jobs Responsibility : a) To serve customers by giving explanation on the remittance information such as exchange rate, charges and other terms condition. b) To request and verify the customer ID. c) To guide customer filing the application form and checking it completeness. d) To make copy or scan the ID for new customers for documentation purposed. e) To count money receives from the customers and check whether it is not fake money. f) Input the transaction to the system based on the application form filled by the customers. g) To seek supervisor approval if the transaction exceed teller limit any changes to the exchanges rate and charges. h) To print the transaction receipt, stamping it and give the initial on it before conveying it to the customers. i) To keep the transaction receipt copy as the transaction document. j) To handle cash allocation in term of to transfer to or received from the supervisor. k) Perform general duties as filling and documentations. l) Execution of operational activity always with the decision of policy, order, common practice, method and rule going into effect. m) Handling all remittance/settlement transaction activity and maintain customer service level for resumption it’s to be high according to Service Level Agreement (SLA) Standard.