KYC Analyst (Mandarin Speaker)
Salary undisclosed
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Key Responsibilities:
- Ensure all customer information and documentation meet regulatory standards, conducting thorough reviews to address any gaps.
- Gather KYC information from customers, handling queries with a customer-centric approach while ensuring compliance with internal and external standards.
- Conduct periodic reviews of customer profiles to ensure the accuracy and compliance of KYC records.
- Assess and mitigate name screening hits, ensuring accurate identification and discounting of potential matches.
- Participate in system and process improvement initiatives, including conducting User Acceptance Testing (UAT) for new systems or enhancements.
- Collaborate with Compliance, Operations, and AML teams to resolve issues, ensuring seamless workflows and adherence to regulatory requirements.
- Provide support for urgent compliance-related requests and contribute to ad-hoc projects as needed.
- Track task completion in the Book of Work and assist in preparing data for management information (MI) reporting.
Job Requirements:
- Minimum 1 years of KYC Ops experience
- Client facing experience is preferred
- Good communication skills, proficiency in English and Chinese
- Ability to organise and prioritize workload, deliver all commitments on time under minimal supervision
- An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
- Entrepreneurial mind set – overcome challenges with creative thinking and innovative solutions
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