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KYC Analyst (Mandarin Speaker)

  • Full Time, onsite
  • TRANSCOSMOS (MALAYSIA) SDN. BHD.
  • Kuala Lumpur Sentral, Malaysia
Salary undisclosed

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Key Responsibilities:

  • Ensure all customer information and documentation meet regulatory standards, conducting thorough reviews to address any gaps.
  • Gather KYC information from customers, handling queries with a customer-centric approach while ensuring compliance with internal and external standards.
  • Conduct periodic reviews of customer profiles to ensure the accuracy and compliance of KYC records.
  • Assess and mitigate name screening hits, ensuring accurate identification and discounting of potential matches.
  • Participate in system and process improvement initiatives, including conducting User Acceptance Testing (UAT) for new systems or enhancements.
  • Collaborate with Compliance, Operations, and AML teams to resolve issues, ensuring seamless workflows and adherence to regulatory requirements.
  • Provide support for urgent compliance-related requests and contribute to ad-hoc projects as needed.
  • Track task completion in the Book of Work and assist in preparing data for management information (MI) reporting.

Job Requirements:

  • Minimum 1 years of KYC Ops experience
  • Client facing experience is preferred
  • Good communication skills, proficiency in English and Chinese
  • Ability to organise and prioritize workload, deliver all commitments on time under minimal supervision
  • An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
  • Entrepreneurial mind set – overcome challenges with creative thinking and innovative solutions