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Junior Executive, Marketing Support (MFD)

  • Full Time, onsite
  • Tokio Marine Insurans (Malaysia) Berhad
  • Kuala Lumpur City Centre, Malaysia
Salary undisclosed

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Responsibilities

  • Ensure dealer and customer's enquiries are attended in a timely manner and provide accurate information at all times.
  • Ensure to manage dealer’s request promptly and to achieve zero complaint rate from dealer.
  • To provide support services to Marketing Officers and branches on all kind of enquiries.
  • To ensure submission is well managed with zero tolerance breach.
  • To manage and ensure no outstanding unprocessed cover notes exceeding 2 months
  • Ensure quotations are prepared within timeline.
  • To issue secure home cover note for direct account.
  • To filter risk acceptance based on assigned USO authority.
  • To work within the turnaround time and ensure the timelines are met.
  • To perform all activities within the guidelines of regulators and internal service level agreements and standards, procedures and processes.
  • Perform any other duties assigned from time to time