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[Hybird] Master Data Management Supervisor

  • Full Time, onsite
  • TMF Administrative Services Malaysia Sdn. Bhd.
  • Kuala Lumpur City Centre, Malaysia
Salary undisclosed

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Key Responsibilities

  • Leading the team of master data management junior and specialists
  • Aligning MDM strategy with peers (supervisors for other regions)
  • Preparing instructions for local offices and educating local offices on how to maintain data
  • Monitoring trends in customer information to determine if changes are needed
  • Monitoring data quality to ensure that information is up to date and accurate and ensuring that all records are stored in a secure location to prevent unauthorized access
  • Providing training on data management best practices to employees who use the system
  • Developing reports that identify patterns in data to help organizations make decisions about current operations
  • Using MDM suite of tools to design, develop, optimize and support MDM for various domains and ensure that Master Data Management key performance indicators (KPIs) are attained
  • Working closely with functional and technical teams in developing and enforcing Master Data Design

About you

Ideally, you meet the following criteria:

  • Minimum 3 years of experience in a similar position (preferably in a Shared Service environment)
  • University/College Degree, preferably in IT-related studies
  • Good command of English (both verbal and written)
  • Experience with process documentation will be an asset
  • Knowledge of MS Access is preferable, but not mandatory