CUSTOMER SERVICE EXECUTIVE
Salary undisclosed
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JOB DESCRIPTION
- Have experience working in call center for at least 3 years minimum.
- Have exceptional attention to detail, accuracy, highly organized and the ability to follow established procedures.
- Be comfortable taking responsibility for timely and thorough completion of their task
- Have a willingness to work within Australian Clinical Labs’ core values
- Understanding of medical terminology and work experience in a related position will be well regarded
- Having worked for Australia/New Zealand market will be an added advantage.
- Willing to work on rotational shifts and on Malaysia Public Holidays.
SKILLS AND EXPERIENCE
- Candidates must possess at least Diploma in any field. Degree holders are welcome to apply.
- Computer, typing and keyboard skills.
- Willing to work on weekends, Public Holidays and shift hours
- Exceptional English Communication
- Must have experience working with Australian Clients
LIST OF EMPLOYEE BENEFITS
- Permanent position
- Work location is based in Menara Axis [2min walk from Asia Jaya LRT station]
- We provide various types of OT
- Entitled for various types of allowances for shift work
- Entitled for an attractive incentive
- Annual leave – 14 days
- Emergency leave – 3 days
- Sick leave – 14 days
- Hospitalisation leave – 60 days
- Maternity leave – 98 days
- Paternity leave – 7 days
- Compassionate leave – 3 days
- Carried forward leave – allowed 3 days
- Outpatient medical and specialist is cashless – yearly limit is MYR 600
- Entitled for dental and optical - yearly MYR 250
- Hospitalization and surgical is cashless – yearly limit is MYR 60,000
- Group term life coverage for MYR 60,000
- Entitled for EPF, Socso, EIS, PCB and HRDF
- Entitled for annual bonus and increment based on performance
- Funeral donation for immediate family members is MYR 100
- Job Types: Full-time, Permanent, Fresh graduate
Benefits:
Dental insurance
Health insurance
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Schedule:
Rotational shift
Weekend jobs
Supplemental pay types:
Overtime pay
Performance bonus
Yearly bonus
Education:
Diploma or Degree Applicants Only
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