Technical and Application Support Engineer
- Full Time, onsite
- Pac Lease Berhad
- Kuala Lumpur Architects (Information & Communication Technology) Full time, Malaysia
Salary undisclosed
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Job Summary:
The Linux Technical and Application Support Engineer is responsible for providing technical support and maintenance for Linux-based systems and applications. This role involves troubleshooting, system administration, and ensuring the smooth operation of Linux environments.
Key Responsibilities:
- System Administration: Install, configure, and maintain Linux servers and applications.
- Technical Support: Provide 1st, 2nd, and 3rd line support for Linux systems, addressing issues related to hardware, software, and network.
- Troubleshooting: Diagnose and resolve technical issues, ensuring minimal downtime and optimal performance.
- Security: Conduct routine security audits, apply patches, and ensure system security.
- Documentation: Create and maintain documentation for system configurations, procedures, and troubleshooting guides.
- Collaboration: Work with cross-functional teams to improve system performance and support tools.
- Monitoring: Monitor system performance and generate reports to recommend improvements.
- Training: Identify knowledge gaps and provide training to team members as needed.
Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Certifications: Relevant certifications will be added advantage
- Experience: Proven experience in Linux system administration and technical support. Knowledge of Oracle Linux will be an added advantage.
- Skills:
- Strong knowledge of Linux OS internals, networking, and security.
- Proficiency in scripting languages like Bash, Python.
- Familiarity with tools like Apache, MySQL, MariaDB and VMware.
- Excellent problem-solving and communication skills.
Desired Attributes:
- Ability to work independently and as part of a team.
- Strong customer service orientation.
- Attention to detail and a proactive approach to problem-solving.
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