Senior ADM Executive

Location: Johor Bahru

Key Responsibilities:

• Provide comprehensive administrative support to the regional ADM team, ensuring smooth daily operations.
• Assist in preparing and maintaining operational documentation, including submitting Change Requests to clients.
• Review and submit monthly service reports to clients, ensuring accuracy and timeliness.
• Collaborate with internal departments to support billing processes, ensuring accurate and timely invoicing.
• Address any billing-related issues to maintain high levels of customer satisfaction.
• Work closely with the regional ADM team on BAU operation matters.
• Assist in coordinating and communicating tasks within the team and with external parties to ensure efficient completion of tasks.

Core Requirements:

• At least 5 years' relevant work experience, with a preference for candidates with business operation or billing support experience.
• Excellent organizational and time management skills, with the ability to handle multiple tasks effectively.
• Strong communication and interpersonal skills, with the ability to interact effectively with team members at all levels and external partners.
• Proficiency in common office software, such as the Microsoft Office Suite (Word, Excel, PowerPoint).
• Problem-solving ability and strong self-motivation, with the capacity to work under pressure.
• The ability to adapt to a rapidly changing work environment and to handle unforeseen situations flexibly.
• Excellent command of both written and spoken English and Chinese.
• Must possess bachelor’s degree or equivalent in a relevant field.