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Manager, Operational Excellence Analytic

Salary undisclosed

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Job Purpose:

Providing support and infrastructure to Guarantee and Financing Operations as well as coordinating the process improvements and innovative solutions through the usage of technology via system enhancements.

Job Responsibilities:

Ensure effective execution of the department’s roles / strategies as follows:

  1. Proposed process improvements / enhancements for Guarantee and Financing Operations.
  2. Management of system matters.
  3. Managements of the Sub-Division matters.
  4. Training to branches / peer-to-peer related to process and system enhancement.
  • Manage project / assignment progress to ensure completion within timeline and align with strategic objectives.
  • Manage staff’s performance / discipline in completing tasks / assignments.
  • Stimulate / encourage evolution of mindset and culture of staff for innovative problem solving.
  • Coach staff to ensure smooth execution or completion of assignments.
  • Engagement with various department (internal & external) such as IT, Vendor, Branches, etc., to expedite and improve completion of the project / assignment.
  • Execute advisory role as subject matter expert related to system and process enhancement.
  • Review proposal / paper of process improvement for Management’s decision.

Job Requirements:

  • Minimum Degree in Business Administration, Information Technology or any equivalent in related fields.
  • Minimum 8 years related working experience.
  • Possessed knowledge in Information Technology Project Management, Credit Administrations.