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Enterprise Data L3 Networking Support (CCNA,CCNP)

Salary undisclosed

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Roles & responsibilities

  • Helps customer solve reported product and network problems of varied complexity.
  • Troubleshooting network security related issues in production networks.
  • Replicate the customer issues in lab environment.
  • Work with engineering teams to replicate customer issues and test possible fixes.
  • Work on problems of diverse scope.
  • Create knowledge articles for subordinates and other team members.
  • Ability to write bash/python scripts is a plus.

Requirements

Educational Qualification

  • The candidate must have a bachelor’s degree in Computer Science or equivalent field of study. 8+ years of hands-on experience.
  • CCIE (R&S, DC)

Mandatory Skills

  • Hands on experience on LAN Switching, Wireless, Architecture, NMS, DNA Center, RP(Routing Protocol) and SDWAN.
  • Expertise in troubleshooting network security issues (IPsec, SSL vpns, Authentication, Captive portal, AV, IPS, Radius, ACLs, Web Proxy, DNS Proxy, Cloud security).
  • ROUTING, OSPF & BGP, MPLS, Instance concept, L3VPN.
  • TCP/IP protocol suite, SFW, NGFW, QoS.
  • Understanding of PPPoE, DHCP and GRE tunnelling.
  • Understanding of SDWAN deployments is a plus.
  • Good understanding of various NATTING deployments and design.
  • Basic understanding of hardware level troubleshooting and system level troubleshooting.
  • Well verse with ticketing related process.
  • Scripting (bash/python/perl) knowledge is a plus.
  • Cloud computing (AWS/Azure/GCP deployments) is a plus.
  • Working knowledge of Linux/Unix environment.
  • Good understanding of Virtualization and related technologies.