Enterprise Data L3 Networking Support (CCNA,CCNP)
Salary undisclosed
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Roles & responsibilities
Educational Qualification
- Helps customer solve reported product and network problems of varied complexity.
- Troubleshooting network security related issues in production networks.
- Replicate the customer issues in lab environment.
- Work with engineering teams to replicate customer issues and test possible fixes.
- Work on problems of diverse scope.
- Create knowledge articles for subordinates and other team members.
- Ability to write bash/python scripts is a plus.
Educational Qualification
- The candidate must have a bachelor’s degree in Computer Science or equivalent field of study. 8+ years of hands-on experience.
- CCIE (R&S, DC)
- Hands on experience on LAN Switching, Wireless, Architecture, NMS, DNA Center, RP(Routing Protocol) and SDWAN.
- Expertise in troubleshooting network security issues (IPsec, SSL vpns, Authentication, Captive portal, AV, IPS, Radius, ACLs, Web Proxy, DNS Proxy, Cloud security).
- ROUTING, OSPF & BGP, MPLS, Instance concept, L3VPN.
- TCP/IP protocol suite, SFW, NGFW, QoS.
- Understanding of PPPoE, DHCP and GRE tunnelling.
- Understanding of SDWAN deployments is a plus.
- Good understanding of various NATTING deployments and design.
- Basic understanding of hardware level troubleshooting and system level troubleshooting.
- Well verse with ticketing related process.
- Scripting (bash/python/perl) knowledge is a plus.
- Cloud computing (AWS/Azure/GCP deployments) is a plus.
- Working knowledge of Linux/Unix environment.
- Good understanding of Virtualization and related technologies.
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