Admin Cum Sales Coordinator

Responsibilities

• Assist in daily department activities including following up with orders, coordinating with the production personnel on production scheduling, and delivery date arrangement, and communicating with customers frequently.
• Handle the processing of all orders with accuracy and timeliness.
• Follow up closely with urgent orders, cancelled orders, and hold orders, and report customer feedback to management.
• Co-ordinate with warehouse & store , production for daily delivery arrangement.
• Processed daily Purchase order, samples order, Sales agreement order use SQL system
• Processes order local & overseas and together process until shipment complete.
• Processed stock transfer from Warehouse to customer or customer to customer
• Create Credit note for goods return from customer either good stock or bad stock.
• Create Credit note and debit note for any invoice adjustment, etc.:- wrong item billed or wrong price billed.
• Handle daily PO with no stock item, send indent to Purchasing department for their next process. Focus on chasing stock from Purchasing department for goods delivery to customer
• Handle daily order from shopee and lazada. Help to answer enquiries and solve customer problem from E commerce platform.
• Update to Credit department for every order with credit limit
• Email to RFM department to get quotation on every PO.
• Maintain daily printing all Purchase order from Email or Sparks system.
• Generate every order Picking list and email to warehouse for their stock picking.
• Update daily logistic logbook and Book transporter for every delivery.
• Undertake all filling as required
• Solve customers, salesman & transporter complaints and any problem incurred.
• Assist on the administrative tasks in the office
• Maintain the office administration filling & stationery request from staffs
• Assist on staff attendance records
• Report to Senior Operation Manager

Requirement

• Candidate must at least with SPM qualifications or above in any fields.
• Preferred candidates with experience, though fresh graduates with admin internship experience are encouraged to apply.
• Proficient in computer skills.
• Must be able to communicate in English, Bahasa, and Mandarin (as business required); strong written communication skills are an advantage.