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Job Descriptions
- Process warranty claims for devices, ensuring compliance with manufacturers / suppliers criteria.
- Compile and submit related documentation for warranty claims, liaising with manufacturers/suppliers and authorizing all claims.
- Follow up on claims to ensure the company receives prompt payment or credit notes.
- Manage pre-authorization applications for contentious cases, working with manufacturers / suppliers to ensure timely completion.
- Identify and follow up on exceptional cases requiring special agreements with manufacturers / suppliers.
- Analyze denied claims, re-submit if applicable, or seek approval to cancel the claim from a superior.
- Collaborate with outlets and operations teams on warranty claim issues.
- Handle procurement tasks including processing purchase orders, goods receiving and stock transfers.
- Plan for new purchases, repeat orders and stock replenishment.
- Perform other tasks as assigned by the superior.
Job Requirements
- Candidate must possess at least a Higher Secondary/STPM/”A” Level/Pre-U, Diploma, or any related field.
- At least 1 year of working experience in the related field is required for this position.
- Preferably candidate who specializing in Purchasing/Inventory/material & Warehouse Management or equivalent.
- Good communication skills and language proficiency in English and Bahasa.
- Independent and able to work with minimal supervision.
- Must be computer literate.
- Experience in full set of stock management.
- Fresh graduates are encourage to apply.
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