Senior Executive of Events Department (Protocol)

Job Summary

A Protocol Officer plays a critical role in managing diplomatic, governmental, and corporate events by ensuring adherence to established procedures, etiquette, and international customs.

Job Responsibilities:

• Develop and implement protocol procedures for various events and ceremonies
• Determine and manage seating arrangements according to seniority and official hierarchy
• Advise senior management on matters of etiquette, diplomatic protocol, and official procedures
• Create and maintain a database of VIPs, dignitaries, and their protocol requirements
• Liaise with government agencies, embassies, and other organizations to ensure proper protocol is followed
• Draft and review official correspondence, invitations, and programs
• Coordinate logistics for official visits, including transportation, accommodation, and security with the Events Department team
• Manage the protocol team and delegate tasks effectively
• Conduct protocol briefings for staff and participants involved in official events
• Oversee the preparation of venues for official functions, ensuring all protocol requirements are met
• Stay updated on changes in local and international protocol practices.

Qualification & Work Experience

• Bachelor’s degree from a reputable university with a minimum CGPA of 3.20
• Minimum 4 years of working experience with events and public relations.
• Strong knowledge of diplomatic and business etiquette
• Excellent organizational and planning skills
• Superior communication skills, both verbal and written
• Ability to work under pressure and handle multiple tasks simultaneously
• Proficiency in relevant software for event planning and management
• Attention to detail and problem-solving skills
• Discretion and ability to handle confidential information
• Flexibility to work irregular hours when required

Candidate must be willing to work in Cyberjaya