HR Specialist

Role Summary:

In this role, you will be responsible for executing on multiple HR processes and supporting the HR team, Managers and Employees across all HR service categories including onboarding, offboarding, benefits management, HR systems & maintenance, reporting, metrics and more. Develop an in-depth, wing-to-wing knowledge of client group HR operations, systems & processes. This is an operational role, working closely with a HR Information system and a HR case management tool to provide support, resolve operational issues and support process improvement. Promote “Best in Class” service while developing effective relationships and working cross functionally with internal teams and suppliers.

Roles and Responsibilities

• Responsible for the successful execution of one or more HR Operations process(s).
• Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s).
• Drive increased productivity and compliance through process improvements, standardization and simplification within assigned area (s).
• Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, businesses, and HR partners.
• Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and Baker Hughes policy requirements.
• Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication.
• Continuously build and share area of expertise; keep current with internal and external updates and changes.

Qualifications/Requirements:

• Bachelor’s degree from an accredited university or college in related area
• Minimum 2 years prior professional work experience (can include internships)

Desired Characteristics:

• Working knowledge of Microsoft packages including Teams, Word, Outlook, Access, Excel, Workday, SAP, Service Now
• Familiarity with customer service environment and ability to meet identified targets, KPIs and SLAs
• Knowledge of Workday system and understanding of the HR shared services operations will be an added advantage

Other Requirements:

• Salary (Monthly/Daily/Hourly): MYR 3,500.00 per month
• Other Allowances (Shift Allowance): MYR35.00 per day
• Rotation/Work Schedule: MENATI Shift (12PM - 9PM) / Sunday - Thursday
• Working Hours Per Day: 8 hours
• Working Days Per Week: 5 days a week
• Location: Menara
• Does the candidate need to be currently in the role country?: Yes
• Tentative Start Date : Early October 2024

Job Types: Full-time, Contract

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Afternoon shift
• Fixed shift
• Weekend jobs

Education:

• Bachelor's (Preferred)

Experience:

• Human resources: 2 years (Preferred)

Language:

• English (Preferred)