IT Engineer

Qualifications : - Minimum Diploma, Degree in Computer Science or equivalent Other Requirements : - Prior experience in tech support, desktop support, or a similar role - Excellent written and verbal communication skills in English - Responsible and able to work independently - Fresh graduates are encouraged to apply Job Descriptions : - Basic knowledge on Operating system such as Window - Handles any implementation of new software and hardware upgrades - Maintain proper records of IT Asset Management - Responsible for overall day-to-day computers, notebooks, printers, scanners, network, telephone and application support the Business continuity requirements - Maintain ticket updates for all reported incidents to minimize customer downtime - Excellent communication & problem solving skills - Ability to work with minimal supervision in a dynamic environment and as a team player - Proven analytical, troubleshooting and problem-solving skills - To work on 12 hours shift including weekend and public holidays (weekly 2 days rest day)