PRODUCT IT (HARDWARE & SOFTWARE)
Salary undisclosed
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Job description
- Testing and fixing faulty equipment (Weighing Machine, Food Processing Machine, Wrapping Machine and Commercial Freezer).
- Testing and familiarize with product software applications and systems.
- Work with field engineers to troubleshoot issues at site.
- Work with Sales division for project development.
- Assist customer in technical issues.
- Create manuals and detailed sets of instruction documentation.
- Guide and train field engineers.
- Assist in planning/coordination of projects and tasks.
- Work close with Sales and Operation.
- First point of contact for all technical issue.
- Oversee and manage office IT equipment.
- Prepare and present monthly report to superior.
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