FRONT OFFICE ASSISTANT (IMMEDIATE HIRING)

The front office Executive is responsible for greeting guests in an efficient and courteous manner and directing operations at properties and managing the day-to-day needs of these properties, including arrival, departures, Long Stay/Short term tenant and custodial tasks, while interacting with tenants to collect and process rents checks, maintain lease agreements, and showroom to potential lessees.

Responsibilities:

• Register guests and assigns rooms. Accommodates special requests whenever possible.
• Assists in pre-registration and blocking of rooms for reservations.
• Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures
• Coordinates room status updates with the housekeeping department.
• Maintains guest room key storage, and maintains and supervises access to safe deposit boxes
• To monitor Online Travel Agents (OTA) management which includes emails, customer requests, daily acknowledgment reports, reviews, and other related matters pertaining to this platform.
• Reports any unusual occurrences or requests to the manager or assistant manager.

Requirements :

• Available locations: NUE SUITES (Ampang), CENTRESTAGE (Petaling Jaya), CEYLONS (BUKIT BINTANG), TIMURBAY (Kuantan)
• Able to start immediately.
• Training provided.
• Fresh Graduate are welcome to apply
• Ability to work in a fast-paced environment.
• Strong team spirit; collaborative and supportive working environment.

Job Type: Full-time

Pay: RM1,900.00 - RM2,200.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Parental leave

Schedule:

• Day shift
• Early shift
• Evening shift

Supplemental Pay:

• Overtime pay

Education:

• STM/STPM (Required)

Experience:

• Office Assistant: 1 year (Required)

Language:

• English (Required)
• Bahasa (Required)