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Database Service Engineer

  • Full Time, onsite
  • Agensi Pekerjaan BGC Group (Malaysia) Sdn Bhd
  • Kuala Lumpur Database Development & Administration (Information & Communication Technology) Full time, Malaysia
Salary undisclosed

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Our client is the leader of its industry.

Responsibilities:

  • Provide L2 and L3 operational database support .
  • Monitor tickets (SR, Incident, Change request), acknowledge them timely, and assist within the agreed service level.
  • Maintain database configuration and documentation; provide regular reporting to relevant parties.
  • Ensure service levels meet requirements. Take prompt action and propose and implement action plans when required.
  • Monitor and maintain databases according to standard operating procedures.
  • Offer support by responding to system problems in a timely manner.
  • Perform performance tuning and resource optimization as required.
  • Maintain a knowledge base to ensure database intellectual property is retained.
  • Handle any other DB-related requests as needed.
  • Provide operational database support.
  • Follow security and audit guidelines.
  • Maintain Data Guard and ensure DR (Disaster Recovery) is synchronized at all times.
  • Monitor and maintain database backups.

Requirements:

  • University Graduate or equivalent.
  • EDB Professional Certification.
  • Oracle Professional Certification.
  • MS SQL Professional Certification.
  • Minimum 3 years of experience in Oracle, PostgreSQL (Standalone + Cluster), MySQL or MS SQL
  • Extensive experience in managing common database platforms
  • Experience in performing database patching, backup & recovery, as well as excellent troubleshooting
  • Willing to take up 7/24 shifts