Database Service Engineer
- Full Time, onsite
- Agensi Pekerjaan BGC Group (Malaysia) Sdn Bhd
- Kuala Lumpur Database Development & Administration (Information & Communication Technology) Full time, Malaysia
Salary undisclosed
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Our client is the leader of its industry.
Responsibilities:
- Provide L2 and L3 operational database support .
- Monitor tickets (SR, Incident, Change request), acknowledge them timely, and assist within the agreed service level.
- Maintain database configuration and documentation; provide regular reporting to relevant parties.
- Ensure service levels meet requirements. Take prompt action and propose and implement action plans when required.
- Monitor and maintain databases according to standard operating procedures.
- Offer support by responding to system problems in a timely manner.
- Perform performance tuning and resource optimization as required.
- Maintain a knowledge base to ensure database intellectual property is retained.
- Handle any other DB-related requests as needed.
- Provide operational database support.
- Follow security and audit guidelines.
- Maintain Data Guard and ensure DR (Disaster Recovery) is synchronized at all times.
- Monitor and maintain database backups.
Requirements:
- University Graduate or equivalent.
- EDB Professional Certification.
- Oracle Professional Certification.
- MS SQL Professional Certification.
- Minimum 3 years of experience in Oracle, PostgreSQL (Standalone + Cluster), MySQL or MS SQL
- Extensive experience in managing common database platforms
- Experience in performing database patching, backup & recovery, as well as excellent troubleshooting
- Willing to take up 7/24 shifts
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