Assistant Manager, HR Generalist

The Assistant Manager, HR Generalist role is responsible for overseeing and managing a broad range of human resource functions including recruitment, employee relations, performance management, learning and development, compliance, and benefits administration. This role ensures that HR policies and procedures are effectively implemented, supports employee engagement, and fosters a positive organizational culture. This role will work closely with leadership and staff to provide guidance on HR matters and help the organization meet its strategic goals. The Assistant Manager, HR Generalist role is ideal for someone who enjoys working across a wide spectrum of HR functions, is highly adaptable, and can build strong relationships across the organization to drive a positive and productive workplace.

Key Responsibilities:

Recruitment & Talent Acquisition:

• Manage the end-to-end recruitment process, including job postings, interviewing, selection, and onboarding.
• Partner with department heads to understand workforce needs and implement effective recruitment strategies.
• Oversee the development of job descriptions, offer letters, and employment contracts.
• Ensure a positive candidate experience and seamless integration of new hires.

Employee Relations:

• Serve as a point of contact for employees, addressing concerns, grievances, and issues in a timely and confidential manner.
• Mediate and resolve workplace conflicts, fostering a positive and productive working environment.
• Promote open communication and ensure employees understand HR policies and procedures.

Performance Management:

• Implement and manage the performance review process, working with managers to set goals, provide feedback, and identify development opportunities.
• Address underperformance and provide coaching and guidance to managers on managing their teams effectively.
• Identify and develop strategies to retain high-performing employees.

Learning & Development:

• Assess the learning and development needs of the organization and recommend relevant training programs.
• Manage training initiatives, leadership development programs, and career pathing for employees.
• Facilitate onboarding, compliance training, and other employee development programs.

Compensation & Benefits:

• Administer employee compensation and benefits programs, ensuring compliance with regulations and competitiveness within the market.
• Conduct benchmarking and salary surveys to ensure competitive remuneration packages.
• Support employees with queries related to payroll, benefits, and other HR services.

HR Policy & Compliance:

• Develop and maintain HR policies and procedures in line with local labor laws and organizational requirements.
• Ensure compliance with employment laws and regulations, including health and safety requirements.
• Conduct internal audits and maintain accurate employee records, ensuring data protection and confidentiality.

Employee Engagement & Culture:

• Promote initiatives that enhance employee engagement, satisfaction, and company culture.
• Lead and coordinate employee recognition programs, team-building activities, and wellness initiatives.
• Conduct employee surveys and act on feedback to continuously improve workplace culture.

HR Analytics & Reporting:

• Collect and analyze HR data (e.g., turnover, absenteeism, employee satisfaction) to identify trends and develop actionable insights.
• Prepare regular HR reports for senior management, identifying areas for improvement and recommending solutions.

Health, Safety, and Wellbeing:

• Oversee health and safety protocols to ensure a safe working environment.
• Manage employee wellness programs and initiatives that support physical and mental well-being.

Change Management:

• Support organizational change efforts, including restructuring, or cultural shifts.
• Provide HR expertise in planning and managing the people side of change, ensuring smooth transitions and minimal disruptions.

Qualifications and Skills:

• Bachelor’s degree.
• Proven experience (3-5 years) in a HR-related role and has a keen interest to be a HR Generalist.
• Knowledge of labor laws and HR best practices.
• Excellent communication, interpersonal, and conflict resolution skills.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Proficiency in HR software (e.g., HRIS) and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Professional HR certification is a plus.