HR Coordinator

To prepare Monthly Reports on the numbers of counselling sessions, topics/themes addressed during counselling, participation rates in counselling, improvements in performance through counselling, & the feedback received.

Performance Monitoring

• Monitor driver’s performance and review drivers who earn less than agreed benchmark per month to identify the causes for lack of performance; ie. health & wellbeing, truck issues or unfair load allocations.
• Deep dive into causes for lack of performance and identify areas for improvement by creating a personalized development plans for drivers under review.
• Acknowledge and reward drivers for safe driving, consistent performance and meeting performance milestones.
• Develop incentive plans which are tied to performance metrics such as speeding, idling, disciplinary & incidents.
• Ensure drivers receive fair and competitive wages, including benefits like health insurance, retirement plans and paid leave.
• Create clear career pathways and opportunities for professional growth, such as promotions, additional training and skill development. Assist drivers in setting career goals and planning their professional growth.

Health & Wellbeing

• Provide counselling to drivers over personal and professional matters which cause them any stress & anxiety.
• Mediate conflict between drivers and staff to encourage a harmonious working environment. Foster a supportive and positive work culture where drivers feel valued and respected by colleagues.
• Promote physical and mental health initiatives, which increase resilience and coping mechanisms for managing stress.
• Create mentorship program where experienced drivers can support newer drivers.
• Set up of rest areas with amenities which help drivers relax and recharge during their breaks.
• Establish feedback mechanism; for drivers to voice their concerns for improvements.
• Offer immediate support in case of accidents/emergencies and coordinate with relevant departments to provide quick assistant.

Training & Development

• Plan and implement training programs focused on stress management and time management.
• Organize workshops for drivers’ skill enhancement in driving, technical knowledge and safety practices.

Engagement

• Collaborate with other departments in planning and implementing engagement activities for all drivers to increase satisfaction.

Reporting

• Maintain a good profile on each driver; with each counselling session documented and progress on their personalized development plans charted across time.

To prepare Monthly Reports on the numbers of counselling sessions, topics/themes addressed during counselling, participation rates in counselling, improvements in performance through counselling, & the feedback received.

Qualifications:

• Minimum 3-5 years of working experience. Preferred experience in a driver management role (managing and coordinating the drivers).
• Bachelor’s Degree in Logistic, Health and Safety, Psychology, HRM, or a related field.
• Good communication and interpersonal skills, with the ability to build trust, problem solving, and rapport with drivers.
• Familiarity with occupational health and safety regulations, as well as incident investigation techniques
• Proficient in report writing
• Knowledge of driver management and driver performance metrics
• Contractual employment for the 1st year and subjected to permanent conversion/renewable contract based on the performance for the subsequent years.

Job Type: Full-time

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

• Free parking
• Gym membership
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Application Question(s):

• How many years of experience you have as a counsellor?
• Are you able to be based at Puncak Alam?