Customer Service Executive
Salary undisclosed
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Responsibilities:
- Respond to customer inquiries and complaints in a timely and professional manner
- Coordinate with internal teams to ensure timely delivery of goods to customers
- Communicate with customers to provide updates on their orders
- Resolve customer complaints and issues in a timely and effective manner
- Maintain accurate and up-to-date records of customer interactions and transactions
- Continuously strive to improve customer satisfaction
Qualifications:
- Possess at least a Diploma or Bachelor Degree’s in any field
- Minimum of 2 years of experience in customer service, preferably in the manufacturing industry
- Strong communication and interpersonal skills
- Strong analytical thinking and problem-solving skills
- Strong attention to detail and accuracy
- Computer literate
Job Type: Full-time
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer Care Specialist: 2 years (Preferred)
Application Deadline: 10/30/2024
Expected Start Date: 10/15/2024
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