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Customer Service Representative (Mandarin & English)
RM 3,000 - RM 4,500 / Per Mon
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
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Simplified
No callings needed! Entitle for commissions!
Responsibility
- Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp.
- Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are acknowledged and addressed in a timely manner.
- Assist customers in scheduling appointments, including coordinating product trials, arranging consultation and facilitating after-sales services.
- Collaborate closely with the sales team to stay informed about product features and benefits, enabling you to offer relevant information and recommendations to customers.
- Ensuring all issues are resolved promptly and effectively.
- Continuously update and expand your product knowledge to better assist customers and deliver exceptional service.
Benefits:-
- Entitled to sales commission (after probationary period)
- Entitled to 11 days for public holidays *
- Entitled to 12 days annual leave, extra 1 day per year, maximum to 22days.
- EPF, SOCSO, EIS
- Medical allowance
- Dental allowance
- Pantry allowance
- Yearly bonus
Working Hours :
- Before Probation, 6 days per week
- After Probation, 5 days per week
- 10am - 7pm (off day will be on weekdays, compulsory to work on weekend and public holidays, working on public holidays will be replaced with leaves or double pay)
Working Location :
- Aurora Place Bukit Jalil
Please contact HR Department (Jane) directly via WhatsApp at 018-9882986
Job Type: Full-time
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus
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