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Customer Support Specialist (Cantonese speaker)_(Monday-Friday : 8.30am-5.30pm)_Georgetown
RM 3,000 - RM 4,200 / Per Mon
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Type : Permanent
Working days/hours : Monday - Friday / 8.30am-5.30pm
Location : Georgetown
Responsibilities:
- Will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.
- Primary contact for customers using the client’s website shopping channel.
- Represents the client and is the face of the brand to the outside world
- Quality and a Passion for Excellence: We always want to shoot for the best possible result.
Qualifications:
- Bachelor’s Degree or at least Diploma or equivalent in any discipline.
- Fresh Graduate are welcome.
- Fluent Cantonese and English (reading, writing, speaking)
- Minimum of 6 months work experience in customer support in any industry.
- Call centre experience is not a ‘must’ but would be a distinct advantage.
- Active Listening Skills
- Ability to handle queries and objections in a professional manner
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM4,200.00 per month
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- When is your availability date to join?
Experience:
- Customer service: 1 year (Preferred)
Language:
- Cantonese (Preferred)
- Mandarin (Preferred)
- English (Preferred)
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