FRONT OFFICE ASSISTANT
RM 1,500 - RM 1,800 / month
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JOB RESPONSIBILITIES
- Assist Supervisors and managers to ensure that daily operations are run smoothly.
- Ensure all guests have a speedy check in and check out process in line with our Operating Procedures.
- Ensure amenity forms are raised for VIPs, Elite Members, repeat and long stay guests and ensure that Housekeeping and Room Service are informed.
- Handle and solve guests’ complaints or assisting them with enquiries.
- Provide information about the hotel and the surrounding community.
- Maintain accurate room status information.
- Programming of keys, e.g. for porters to bring out luggage, show rooms and for guests who lost their keys or not able to gain access to their rooms.
- Performing cashiering duties, e.g. checkout by cash or credit cards and selling of gift vouchers
- Cash/Bank Handling
JOB REQUIREMENTS
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
- No work experience required.
- Full-Time position(s) available.
- Rotating shift work basis.
- Able to start work immediately or within short notice period.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,500.00 - RM1,800.00 per month
Benefits:
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Tips
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- STM/STPM (Preferred)
Location:
- Kuala Lumpur (Preferred)
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