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FRONT OFFICE ASSISTANT

RM 1,500 - RM 1,800 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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JOB RESPONSIBILITIES

  • Assist Supervisors and managers to ensure that daily operations are run smoothly.
  • Ensure all guests have a speedy check in and check out process in line with our Operating Procedures.
  • Ensure amenity forms are raised for VIPs, Elite Members, repeat and long stay guests and ensure that Housekeeping and Room Service are informed.
  • Handle and solve guests’ complaints or assisting them with enquiries.
  • Provide information about the hotel and the surrounding community.
  • Maintain accurate room status information.
  • Programming of keys, e.g. for porters to bring out luggage, show rooms and for guests who lost their keys or not able to gain access to their rooms.
  • Performing cashiering duties, e.g. checkout by cash or credit cards and selling of gift vouchers
  • Cash/Bank Handling

JOB REQUIREMENTS

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • No work experience required.
  • Full-Time position(s) available.
  • Rotating shift work basis.
  • Able to start work immediately or within short notice period.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,500.00 - RM1,800.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Tips

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • STM/STPM (Preferred)

Location:

  • Kuala Lumpur (Preferred)