Customer Service Specialist - FROM RM2400 UP TO RM3300
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Job Responsibilities:
Provide exceptional customer support via phone, email, and online platforms
Resolve customer inquiries swiftly and professionally
Recommend products and services tailored to customer needs
Build long-term relationships and exceed customer expectations
Proactively identify opportunities for service improvements
Collaborate with Team Leaders and Managers to meet KPIs
Maintain high standards of confidentiality and customer information security
Job Types: Full-time, Contract, Temporary, Freelance
Contract length: 12 months
Pay: RM2,400.00 - RM3,300.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
Supplemental Pay:
- Overtime pay
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Mandarin (Preferred)
Expected Start Date: 10/23/2024