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ICT Support Administrative Staff

RM 1,800 - RM 2,500 / month

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Mantissa College seeks a detail-oriented ICT Support Administrative Staff member to handle administrative tasks related to our ODL platform. This role will ensure the smooth functioning of our online courses and systems, providing essential support to faculty and students.

Job Scope:

  • Administrative Management: Manage administrative tasks related to the ODL platform, including user enrolment, course setup, and scheduling of online classes.
  • Technical Support: Provide technical support for the day-to-day operations of online courses, addressing any issues that arise and ensuring a seamless user experience.
  • Coordination: Coordinate with IT teams to ensure the smooth functioning of the ODL system, participating in regular maintenance and troubleshooting efforts.
  • Record Keeping: Maintain accurate records of user data, course materials, and system performance, contributing to the overall effectiveness of the ODL platform.
  • User Training: Assist in the training of faculty and staff on administrative procedures related to the ODL platform, ensuring everyone is equipped to use the system effectively.

Requirements:

  • Diploma or Bachelor's degree in IT, Information Systems, or a related field.
  • Experience in administrative roles within an educational or technology setting, preferably with exposure to e-learning systems.
  • Strong organisational and multitasking abilities, with attention to detail in managing administrative tasks.
  • Proficiency in database management and IT troubleshooting skills.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,500.00 per month