Assistant Business Development Manager

Responsibilities:

• Ability to develop and implement sales strategies, prospecting and follow up methodology.
• Achieve personal/team sales targets by negotiating and closing deals.
• Servicing existing customers, generate and develop new customer accounts, follow-up and maintain good relationships with customers.
• Conduct market research to identify potential businesses and evaluate customers’ needs.
• Monitors competition by gathering current market information on pricing, products, new products, delivery schedules, customer service levels etc.
• Handle customer enquiries and/or complaints promptly, investigate problems and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Inventory management to ensure sufficient stocks to support sales.
• Compile reports on overall customer satisfaction, preparing sales reports and make recommendations to management where necessary.
• Liaise with sales team, production and any other related departments to ensure smooth work operation and that customers’ requests and satisfaction are met.

Requirements:

• Degree in Marketing, Business Administration, Chemistry, Science or related field.
• Minimum 5 years of relevant sales experience in similar capacity, preferably in the ink, coating or printing industries
• A strategic & analytical thinker with the ability to interpret sales information & translate into business strategies.
• Possess a strong sense of responsibility, urgency and commitment to efficiently meet deadlines.
• Results oriented and able to work independently in a fast-paced environment.
• Good communication skills in English and Bahasa Malaysia – both written and verbal.
• Good presentation skills, and proficient in Microsoft Office applications.
• Possess effective leadership, communication, negotiation and influencing skills.
• Proactive, responsible and possess a strong teamwork mindset.
• Possess own vehicle and willing to travel as and when required.