Sales Support Executive

Job Responsibilities

• Maintain good relationships with key customers by providing sales support, product information, and visiting when needed.
• Handle customer inquiries and feedback.
• Prepare quotations and update the Customer Relationship Management (CRM) system.
• Follow up closely with customers on quotations.
• Prepare Purchase Requisitions (PR) / Sales Orders (SO) and arrange delivery.
• Arrange installation and demonstration of packaging and warehousing machines and equipment.
• Coordinate with suppliers (quotations, orders).
• Perform any ad-hoc tasks assigned by a superior.

Job Requirement

• 3 years of experience in Sales Administration, Sales Coordination, Customer Service, or related indoor sales roles.
• Proficiency in SAP B1 is advantageous.
• Customer-oriented with good customer relationship management skills.
• A good team player, able to work effectively with colleagues at all levels.
• Possess strong communication (both verbal and written) and interpersonal skills.
• Independent and self-motivated, with a desire to acquire new knowledge; proactive with a positive working attitude.
• Detail-oriented, meticulous, and able to multitask in a fast-paced environment.
• Well-organized, with the ability to prioritize effectively and accomplish assignments on time.
• Strong analytical and problem-solving skills.
• Willing to travel overseas when needed.