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Section Head - Key Account (Mobile & Connectivity Solutions)

  • Full Time, onsite
  • U Mobile Sdn Bhd
  • Kuala Lumpur Account & Relationship Management (Sales) Full time, Malaysia
Salary undisclosed

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Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization! #UnlimitingYourPotential

Top Reasons To Join Us
• Awarded as the Most Preferred Graduate Employers (2022& 2023) & Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

  • Identify pivotal vertical accounts and advocate for Enterprise postpaid plans and Digital Enterprise Connectivity Solutions (DECS).
  • Engage in strategic business planning by recognizing and cultivating a sales potential pipeline within key verticals (e.g.: banking and insurance sectors) and assess their viability. Promote postpaid lines and enhance offerings through upselling DECS.
  • Oversee, mentor, and provide leadership for a team of key account managers.
  • Foster a strong working relationship with essential customers and enlist partners/System Integrators for DECS services.
  • Collaborate closely with internal departments (marketing, legal, finance, network, and ISD) to facilitate the commissioning of DECS projects.
  • Establish close liaisons with SI and vendor partners for the execution of DECS projects

Job Responsibilities

  • Managing and lead Enterprise Business to higher Sales, Revenue & ARPU, focusing on key vertical accounts (Banking & Insurance)
  • Plan strategies & set direction for growth in key accounts.
  • Work closely with the Marketing and Finance depts to provide customer requirements and customize product accordingly.
  • Partnering with Enterprise solutions partners in promoting DECS services to corporates
  • Provide sales guidance, advice, and motivation to key account Managers.
  • Mentoring and monitoring staff’s performance /KPI
  • Target 20% market share from OLO on these key accounts
  • Expansion and capturing key verticals to uplift Enterprise sales/revenue and upsell DECS business.
  • To support 2024 AOP revenue

Job Requirements

  • A degree in Business, Marketing, IT or Telecommunications.
  • Min 6-8 years of working experience in a telecommunication company or related organizations.
  • Experience in managing and lead a sales team
  • Build new business and able to build close relationship with key PIC.
  • Above 10+ years in telco or related businesses
  • Ability to work well under stressful situations with tight timelines.
  • Able to articulate UM business proposition to key accounts.
  • Strong business acumen in be able to foresee and address the changing market requirements.
  • Good understanding of Banking, Insurance and Pharmacy business and solutions
  • Ability to recognize customers’ needs, overcoming internal obstacles to deliver greater value.
  • Excellent oral and written communication skills; able to formulate, write, communicate UM value, and strategy and identify business opportunities.
  • Meticulous and responsible with strong analytical, organizational, and multi-tasking skills Excellent personality and desire to excel.
  • Excellent communication skills & charismatic

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.