FRONT OFFICE ASSISTANT

Report for work punctually in a proper and neat attire complete with name tag.

Read log book and initial at the beginning of every shift.

Attend daily briefing before start of shift.

Perform reception functions.

Assist guest in opening/handling of safe boxes.

Perform cashiers functions.

Attend to all guest enquires, request and complaints.

Perform reservation functions as and when required.

Maintain cleanliness of the work area

Handling of Foreign Exchange.

Ensure all shift closing are balance.

To report to superiors of all guest complaints.

Maintain safety/security and confidentiality at all times.

Maximize revenue through up-selling and suggestive selling.

Generate reports as and when required.

Attend monthly meetings as and when required.

Perform other duties as and when required

VISION
To Be Leading & Most Sought-after Hotel In The Region From Both Hotel Guests And Employees.