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Print Care Assistant (1 year Contract - Renewable)

  • Full Time, onsite
  • Canon Marketing (Malaysia) Sdn Bhd
  • Shah Alam/Subang, Malaysia
Salary undisclosed

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Responsibilities:

• To provide first-level customer support to client end user on Canon printing products in their premises.

• To make a report to Canon Careline Centre once first-line support unable resolve current issue.

• To guide end user to use Canon’s printing devices.

• To assist end user to replenish toner & paper based on requirements.

• To assist customer to install printer drivers as and when required.

• To remove or update user information and driver requirements of the Print Management System.

Requirements:

• SPM, Certification or Diploma in IT related or any related field of studies.

• Preferably with knowledge of Information and Communication Technology (ICT) especially networking products or office equipment.

• Possess own transport and willing to travel extensively based on project basis.

• Logical thinking and Troubleshooting skill will be added advantage.

• Strong customer service orientation and possess good communication skills.

• Fresh candidates with limited work experience are also encouraged to apply.