Clinic Assistant

Patient Registration and Reception:

• Greet patients as they arrive at the clinic.
• Register patients, collect demographic and insurance information.
• Schedule appointments and manage patient flow.

Appointment Management:

• Coordinate appointments for patients, ensuring efficient scheduling.
• Remind patients of upcoming appointments via phone calls or text messages.
• Manage cancellations or rescheduling as needed.

Clinical Support:

• Assist healthcare providers during patient examinations or procedures.
• Prepare examination rooms, sterilize equipment, and ensure cleanliness.
• Handle basic clinical procedures such as measuring vital signs, administering injections (if trained and authorized), and performing basic tests like blood pressure measurement or blood glucose monitoring.

Medical Records Management:

• Maintain electronic or paper-based medical records accurately and securely.
• Ensure completeness and confidentiality of patient records.
• Retrieve and file medical records as necessary.

Billing and Payment Handling:

• Process billing information, including insurance claims and patient payments.
• Verify insurance coverage and eligibility.
• Provide patients with information about billing procedures and payment options.

Inventory Management:

• Monitor and manage inventory of medical and office supplies.
• Place orders for supplies as needed, ensuring adequate stock levels.
• Receive and organize incoming supplies.

Patient Education and Support:

• Provide basic information to patients about clinic services, procedures, and policies.
• Offer guidance on medication usage, appointment scheduling, and follow-up care.
• Answer patients' inquiries or direct them to appropriate resources.

Cleaning and Maintenance:

• Ensure cleanliness and tidiness of the clinic premises, including waiting areas, examination rooms, and restrooms.
• Dispose of medical waste properly according to regulations.
• Report any maintenance or repair issues to the appropriate personnel.

Communication and Coordination:

• Communicate effectively with healthcare providers, staff members, and patients.
• Coordinate with other healthcare facilities or agencies as necessary for referrals or patient care coordination.
• Assist in organizing health education programs or community outreach activities.

Compliance and Quality Assurance:

• Adhere to clinic policies, procedures, and regulatory requirements.
• Participate in quality assurance activities and initiatives.
• Contribute to a safe and respectful work environment.

Job Types: Full-time, Part-time

Pay: RM1,700.00 - RM2,350.00 per month

Expected hours: 45 per week

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Early shift
• Evening shift
• Monday to Friday
• Weekend jobs

Supplemental Pay:

• Attendance bonus
• Overtime pay
• Performance bonus

Education:

• STM/STPM (Preferred)

Experience:

• Clinical Assistant: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• English (Preferred)

Expected Start Date: 11/01/2024