Chiropractic Assistant/Front Desk

We prioritise customer experience, so this role is vital to represent as the initial point of contact for our practice members, making a positive, friendly and professional attitude absolutely necessary.

Job type: Full time (45hours per week/5.5 days), Part time (3days, pay pro-rated)

RESPONSIBILITIES:

• Answering phone calls and all incoming enquiries on all social media platforms (Instagram, Facebook, email, SMS, WhatsApp, Messenger)
• Provide information on our services when and where required
• Scheduling and setting up appointments
• Manage all payments
• Responsible for cleanliness and tidiness of the office
• Office sundry supplies and upkeep
• Opening and closing of the office
• Attend provided trainings
• Handling general administrative duties
• Handling young children where required
• Any other reasonable tasks or activities the practice requires

QUALITIES WE ARE LOOKING FOR:

• Preferably female
• Must be able to work weekends
• Must be fluent in verbal and written English and Malay, Mandarin optional
• Good communication and people skills
• The ability to multitask
• Previous experience in a customer service role/hospitality is a HUGE advantage

BENEFITS:

• Performance bonus
• EPF, SOCSO
• Annual training fund
• Paid annual leave
• Birthday leave
• Complimentary chiropractic care for yourself and immediate family member