Roadshow Manager - Klang Valley & Southern

About Carro

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 6 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 6 countries.
• Firsthand experience in reshaping the automotive industry using the latest technologies such as AI and machine learning
• Formal and informal learning and development programs to support your growth and career progression.
• Comprehensive benefits include medical, insurance, and well-being.
• Flexible working arrangements upon request.
• Learn from some of the most experienced mentors in the technology and automotive space.
• Meet and interact with colleagues from all around Asia.
• Pursue opportunities to work at departments in other countries and regions.
• Diverse and inclusive working environment with modern workspaces.
• Fun and engaging employee events, initiatives, and celebrations.

About your role :
Carro Malaysia is seeking an experienced and dynamic Regional Manager for Retail Sales to oversee and drive the retail sales operations in the Central Klang Valley & Southern region. The ideal candidate will be responsible for managing multiple retail outlets, leading sales teams, and ensuring the achievement of sales targets while maintaining high standards of customer service. This role requires strong leadership skills, a deep understanding of the automotive market, and a proven track record in retail sales management.

Job responsibilities :

• Develop and implement regional sales strategies to achieve business goals and objectives.
• Drive sales performance across the region by setting clear targets and monitoring progress.
• Analyze sales data and market trends to identify opportunities for growth and areas for improvement.
• Collaborate with the marketing team to develop and execute regional promotional campaigns.
• Lead, mentor, and motivate retail sales teams across multiple outlets to ensure high performance and engagement.
• Conduct regular training sessions to enhance the sales capabilities of the team.
• Oversee recruitment, onboarding, and performance management of sales staff.
• Ensure a consistent and exceptional customer experience across all retail outlets.
• Address customer concerns and feedback promptly to maintain high levels of customer satisfaction.
• Oversee the day-to-day operations of retail outlets, ensuring compliance with company policies and standards.
• Manage inventory levels, pricing strategies, and merchandising to optimize sales performance.
• Coordinate with supply chain and logistics teams to ensure timely availability of vehicles and other products.
• Prepare and manage the regional budget, ensuring cost-effectiveness and profitability.
• Monitor financial performance, including sales revenue, expenses, and profit margins.
• Provide regular reports on regional sales performance, market conditions, and business trends to senior management.

Job requirements :

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field. A Master’s degree would be an advantage.
• Minimum of 7-10 years of experience in retail sales management, preferably in the automotive industry and experience in organizing and executing roadshows or similar events.
• Proven experience in leading and managing large sales teams across multiple locations.
• Expertise in budget management and cost control.
• Excellent travel logistics coordination skills.
• Willing to travel
• Skills: Team player, Critical Thinking, Customer Service Experience, Sales Oriented
  

Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund, and several other sovereign funds. For more information, please visit: www.carro.co