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Duty Manager

Salary undisclosed

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Job description:

  • Responsible for the smooth operation of the hotel
  • To be fully aware of the hotel’s emergency procedures with regard to safety of guests and employees
  • Responsible for handling requests and complaints from guests
  • Ensure that all employees are constantly updated on accurate hotel information
  • To ensure the front of the Hotel is clean and tidy
  • Be aware of all happenings in the hotel

Job requirements:

  • Certificate / Diploma in Hospitality Management / Hotel Catering with 3 years' experience inclusive of 2 years' experience as Front Office Supervisor / Guest Service Assistant OR
  • SPM holder with 4 years' experience inclusive of 2 years' experience as Front Office Supervisor / Guest Service Assistant
  • Excellent interpersonal and communication skills (both written and oral).
  • Good working knowledge of computer software applications.
  • Strong leadership and organizing skills.