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Job description:
- Responsible for the smooth operation of the hotel
- To be fully aware of the hotel’s emergency procedures with regard to safety of guests and employees
- Responsible for handling requests and complaints from guests
- Ensure that all employees are constantly updated on accurate hotel information
- To ensure the front of the Hotel is clean and tidy
- Be aware of all happenings in the hotel
Job requirements:
- Certificate / Diploma in Hospitality Management / Hotel Catering with 3 years' experience inclusive of 2 years' experience as Front Office Supervisor / Guest Service Assistant OR
- SPM holder with 4 years' experience inclusive of 2 years' experience as Front Office Supervisor / Guest Service Assistant
- Excellent interpersonal and communication skills (both written and oral).
- Good working knowledge of computer software applications.
- Strong leadership and organizing skills.
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