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Branch Manager

  • Full Time, onsite
  • SSF Sdn Bhd
  • Kuala Lumpur Management - Store (Retail & Consumer Products) Full time RM 4, Malaysia
Salary undisclosed

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Due to our rapid expansion, we are looking for talented individuals like you to fill the positions below!

WORK LOCATION:

  • Kuala Lumpur - Melawati Mall
  • Kuala Lumpur - Viva Home
  • Selangor - Puchong Casa Square
  • Selangor - Bangi Avenue
  • Sarawak - Bintulu
  • Negeri Sembilan - Nilai Mesamall
  • Ipoh (Near Petron Jalan Gopeng)
  • Sabah - Inanam Laut, Kota Kinabalu
  • Johor - Danga Utama
  • Sungai Petani - Kompleks Amanjaya


  • Position: Branch Manager

    Are you ready to lead a team, drive sales, and ensure a top-notch customer experience? Join our dynamic team as a Branch Manager at our furniture retail store and take your career to the next level!

    Employment Type: Full-time


    What You’ll Do:

    As our Branch Manager, you’ll play a crucial role in ensuring the smooth operation and success of our store. Your responsibilities will include:

  • Leadership & Staff Management:
    • Recruit, train, and develop a high-performing team, including sales associates and support staff.
    • Provide continuous coaching, conduct performance evaluations, and offer career development opportunities.
    • Manage staff schedules to ensure optimal coverage during peak times and special events.
    • Cultivate a positive work environment, addressing any staff concerns or conflicts effectively.
  • Sales & Customer Service:
    • Set sales goals, develop strategies, and motivate your team to achieve and exceed targets.
    • Ensure exceptional customer service by promptly addressing inquiries, handling complaints, and resolving issues.
    • Monitor customer feedback and implement improvements to elevate the shopping experience.
  • Operational Management:
    • Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management.
    • Maintain well-stocked shelves and manage inventory levels to meet customer demand.
    • Implement and enforce store policies, procedures, and safety standards.
    • Ensure compliance with company guidelines and regulatory requirements.
  • What We’re Looking For:

    • Education: A Bachelor’s degree in Business Administration, Retail Management, or a related field is an added advantage.
    • Experience: At least 5 years of proven experience in a managerial role within retail is essential, with experience in furniture or home furnishings being a plus.
    • Leadership: Strong leadership skills, with the ability to motivate and manage a diverse team.
    • Customer Service: Excellent interpersonal skills and a commitment to providing outstanding customer service.
    • Product Knowledge: Familiarity with furniture products and trends is a plus.


    Why Join Us?

    • Impact: Be at the forefront of our store’s success and customer satisfaction.
    • Growth: We offer opportunities for professional development and career advancement.
    • Environment: Work in a supportive, dynamic, and customer-focused environment.
    • Benefit: Medical benefit, personal accident insurance, staff purchase discount, attractive sales commission