People Service Specialist (Payroll)
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OUR STORY
At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today.
When you join ST, you will be part of a global business of more than 115+ nationalities and present in 40 countries, 50,000+, diverse and dedicated creators & makers of technology around the world!
Developing technologies takes more than talent: it takes amazing people who understands collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential.
YOUR ROLE
Main Goals for 2023-2025
- Ensure efficient and smooth day-to-day Payroll/HR operations
- Provide support and advice to employees and managers on a wide range of Payroll/HR related issues
- Keep in mind the company's strategy, values and targets when helping employees
Accountabilities and Responsibilities
- Respond to employee inquiries and concerns via phone, email, or in-person, provide accurate and timely information, advice, and assistance
- Assist employees with Payroll/HR-related processes and procedures, such as benefits enrolment, time-off requests, and salary adjustments
- Maintain accurate and up-to-date employee records in the information system
- Communicate with CoEs and other departments within the organization to ensure that employee inquiries and concerns are addressed in a timely and appropriate manner
- Provide training and guidance to employees on Payroll/HR-related topics
- Participate in projects and initiatives to improve the overall employee experience
- Assist with various Payroll/HR administration and paperwork, such as onboarding, terminations, and compliance
- Develop and monitor SLAs and associated measurements
- Provide input in process design on feasibility for systems & technology
- Keep developing knowledge about Payroll/HR best practices as well as about important laws and regulations
- Run reports to assess quality service level of People Service and share them with relevant people
YOUR SKILLS & EXPERIENCES
Experience Requirements
- 3+ years in Payroll, HR, business, administration or related field
- Proven experience in completing the day-to-day operations of the Payroll/HR department, ideally in semiconductor or globally operating technology company
- Experience in constructively collaborating with internal stakeholders
Knowledge and Skills Requirements
- High level of Payroll/HR IT acumen
- Ability to handle confidential and sensitive information with discretion
- Excellent interpersonal & communication skills
- Ability to work effectively with individuals at all levels of the organization
- Self-reliant, resourceful, and able to work independently
- Effective team member in sharing knowledge and best practices
Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future!
To discover more, visit st.com/careers