English Customer Service (Banking)
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- Competent in handling a range of banking enquiries to successfully support a customer in their banking needs
- Handling inbound and outbound (where appropriate) customer interactions
- Delivering a strong customer experience through each interaction, demonstrating ownership to drive first call resolution
- Able to adapt to innovation and technological change to work smarter, improve service and connect with our customers more sustainably
- Demonstrates resilience to pressure and the challenge this brings while adapting to critical work demands with flexibility
- Able to demonstrate an understating of the risks associated with role and responsibilities and the impact these have
Job Type: Permanent
Pay: RM3,000.00 - RM4,000.00 per month
Schedule:
- Rotational shift
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)