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English Customer Service (Banking)

  • Full Time, onsite
  • Agensi Pekerjaan Language Talent Solutions Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 3,000 - RM 4,000 / month

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- Competent in handling a range of banking enquiries to successfully support a customer in their banking needs

- Handling inbound and outbound (where appropriate) customer interactions

- Delivering a strong customer experience through each interaction, demonstrating ownership to drive first call resolution

- Able to adapt to innovation and technological change to work smarter, improve service and connect with our customers more sustainably

- Demonstrates resilience to pressure and the challenge this brings while adapting to critical work demands with flexibility

- Able to demonstrate an understating of the risks associated with role and responsibilities and the impact these have

Job Type: Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Schedule:

  • Rotational shift

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)