Application Specialist (PI)

• Liaising with current and potential customer requirements by establishing personal rapport and understanding key requirements.
• Provide and present product & technical information to potential and existing customers.
• Provide technology evaluation stage of the sales process, working in conjunction with the sales team. Becoming a competent key technical advisor and product advocate for MT products and solutions.
• Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields
• Interact with customers’ engineering teams to illustrate MT valued propositions and integration regardless new or existing system.
• Offer assistance for representing the products to customers and at field events such as conferences, seminars, etc if required by sales team.
• Develop customer personals by providing technical information, drawings, product seminars etc.
• Present technical proposals with Sales Team to secure a win-win agreement with customers with best solution possible.
• Technical pre/post sales application support for range of solutions and work with sales and service team to meet and exceed sales targets.
• Project Management in collaboration with vendors, internal customers and end customers.
• POC for selected key accounts for all technical matters.
• Sourced and upkeep quality of localized vendors and Ownership of shared solution knowledge base.
• Own and maintain Demo assets.

2. Application Standards and Customer Relationship Management

• Determine improvements by analyzing cost-benefit ratios of equipment, supplies, or integration service and application in customer's environment; engineering or proposing changes in equipment, processes, or use of equipment or services.
• Prepare cost estimates by studying blueprints, plans, and related customer documents and specification.
• Gain customer's acceptance by explaining or demonstrating cost reductions and operational improvements in the production process.
• Customer engagement through educational programs.

• Degree/Diploma in any discipline preferably in Chemistry / Chemical Engineering or related field
• Minimum 2-3 years working experience field instrumentation, manufacturing process flow and control with automation integration will be added advantage
• Good general principles of Chemistry, Chemical Engineering and Chemical Technology
• Self-starter with a proactive approach
• Strong interpersonal skills and influencing ability
• Valid driving license
• Willing to travel within Malaysia region as and when required