Digital Marketing Specialist

Job Description

• Responsible for the daily operations of E-commerce platforms (Website, Facebook, Lazada, Shopee, Instagram, Tik Tok shop).
• Responsible for managing the product listings on the website & E-commerce platforms to ensure content accuracy of the image, price, and product description.
• Drive, plan, execute and implement the brand, product, and event-based campaigns successfully via digital platforms.
• Conceptualize, create, edit, publish, and suggest content optimization that encourages community engagement and follower growth on social media platforms (Website, Facebook, Lazada, Shopee, Instagram, Tik Tok).
• Monitor platforms’ performance, identify trends, and propose strategies to enhance sales and overall customer experience.
• Responsible for coordinating order processing, delivery, and returns of customer orders.
• Handling customer service queries from various communication channels.
• Other ad-hoc task given by Superior & Management.

Job Requirements

• Possess at least Bachelor Degree in Business Administration, International Business, E-Commerce or equivalent.
• Digital savvy with knowledge of E-Commerce business models, operations, technology.
• Experience managing E-Commerce channels. (eg. Website Facebook/Lazada/Shopee/Instagram/Tik Tok Shop and etc).
• Multichannel Campaign Management: Proven track record in planning, executing, and optimizing digital marketing campaigns across diverse channels, including social media, SEO, content marketing.
• Analytical Acumen: Strong analytical skills with the ability to conduct research, analyze data, and translate insights into targeted campaigns that maximize ROI.
• Good command (both spoken and written) in English, Bahasa Malaysia and 中文
• Good team player, proactive, passionate, fast-paced with strong communication and interpersonal skills.
• Ability to work collaboratively and build relationships with internal and external stakeholders.
• Proficiency in using analytics tools to track and measure campaign performance is essential
• Proficiency in Graphic Design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools is a plus.

Job Type: Full-time

Pay: RM3,000.00 - RM5,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay
• Performance bonus

Language:

• Mandarin (Preferred)