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Sales Coordinator

Salary undisclosed

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  • To monitor and ensure smooth Orders Fulfillment Management, identifying and acting to remove obstacles to delivering consistently high levels of service.
  • Follow up on customers' orders (status of delivery etc.) ensuring efficient communication between departments and on-time delivery. Handling and resolving customer complaints.
  • Work collaboratively with respective department, such as NPI/Planner to work out on the shipment date and delivery schedule.
  • Generating Order Confirmation (OC)/ Sales Order (SO) for customers' Purchase Order, Delivery Order (DO) / Packing Slip and Invoice.
  • Generating and providing ERP picking list to warehouse/shipping for outgoing shipment and preparation on customer declaration.
  • Build & maintain strong, long-lasting customer relationships and maintain customer database.
  • Managed and compile monthly reports, OTD, sale forecasts, bookings/billings/backlog reports.

Requirement

  • Minimum 5 years experience in sales/customer services/customer operations.
  • Diploma/Bachelor degree preferable in marketing, engineering or equivalent.
  • Prove track record within a demanding sales environment
  • Team player, and able to collaborate within fast moving production environment
  • Good communication, analytical & negotiation skills
  • Proactive, self-motivated, independent and hardworking
  • Fluent in spoken and written English, computer literally and proficient in Microsoft applications