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SERVICE ADVISOR

Salary undisclosed

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  • Create work orders for the service team, outlining the necessary repairs or maintenance.
  • Track the status of repairs and update customers on the progress.
  • Advise customers on preventive maintenance or other services that could improve vehicle performance or safety
  • Promote service packages or special offers.
  • Keep accurate records of customer information, service history, and repair work completed.
  • Process payments and explain the breakdown of charges.
  • Follow up with customers post-service to ensure their issues were resolved.
  • Ensure customer satisfaction by resolving complaints or concerns.

JOB REQUIREMENT :

  • candidate must possess at least a spm / professional certificate/diploma in automobile field or equivalent.
  • at least 1 years of working experience in automotive service or related field.
  • Strong communication and customer service skills.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Sales and upselling abilities.
  • full-time position(s) available.

Lokasi : 4A PLO, 136, Jalan Angkasa Mas 2, Kawasan Perindustrian Tebrau 2, 81100 Johor Bahru, Johor

Job Type: Full-time