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Customer Service Representative - Banking (6 months contract)

  • Full Time, onsite
  • Agensi Pekerjaan Language Talent Solutions Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 2,600 - RM 3,000 / Per Mon

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Position: Customer Service Representative (Banking) - 6 months contract
Location: Jalan Raja Laut (on-site)
Working hours: 8 AM - 5 PM or 2 PM - 11 PM
Working days: Monday to Sunday (5 working days, 2 off days)
Salary: RM2,600 - RM3,000
Start date: 21 October 2024

Requirements:
- SPM (credit in Math and English) or STPM with minimum 2 years customer service experience
- Fresh graduates from Diploma or Degree welcome to apply
- Have good English

Responsibilities:
- Use strong problem-solving and decision-making skills to help customers with their inquiries.
- Gain and use in-depth knowledge of industry practices and procedures to meet team objectives.
- Work with your manager to inspire the team and track performance.
- Mentor and support team members to improve their individual performance.
- Consistently achieve and surpass individual and team performance goals with minimal supervision.
- Focus on client needs while providing outstanding customer service, with performance measured by specific metrics.

Job Types: Full-time, Contract
Contract length: 6 months

Pay: RM2,600.00 - RM3,000.00 per month

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Rotational shift
  • Weekend jobs

Application Question(s):

  • Are you Malaysian?
  • Are you willing to undergo a background check, in accordance with local law/regulations?
  • What is your level of proficiency in English?
  • We must fill this position urgently. Can you start immediately?
  • How many years of customer service experience do you have?

Education:

  • STM/STPM (Required)

Expected Start Date: 10/21/2024