Customer Service Associate (Fresh Graduates are welcome)

About Hytech

Hytech is a leading fintech company specializing in cutting-edge financial technology solutions. Our innovative platforms and applications empower our clients to manage their finances efficiently, securely, and with unparalleled convenience. As a market leader in the fintech industry, we are dedicated to driving digital transformation and shaping the future of financial technology.

Our passion for connecting the dots extends beyond the technological realm. We foster a culture of inclusivity that values collaboration and knowledge-sharing among our team members, clients, and partners. Together, we harness the power of connection to inspire innovation, drive growth, and shape a better future for the fintech industry.

Join us at Hytech as we continue our journey of connecting the dots and paving the way to success for our clients and partners. Let us embark on a collaborative adventure, where we explore new possibilities, drive innovation, and navigate the exciting landscape of the digital world together.

Role and Responsibilities:

• Provide front-line support to our customers via live chats, phone calls, and emails.
• Answer queries and resolve client issues regarding our products, platforms, and promotions.
• Address customer feedback as well as complaints professionally.
• Record and update customer data and other relevant information when necessary.
• Support documentation/administrative needs within the department and support translation for customer announcement notices

Qualifications and Requirements:

• Bachelor's degree in business studies or any related field.
• The ability to work as part of a team.
• Strong analytical and problem-solving skills.
• Excellent administrative and organizational skills.
• Effective communication skills.
• Willing to work on rotating shifts (Including weekends if required).

Benefits and Perks:

• Accessible by public transport (5 mins walking distance from LRT Abdullah Hukum)
• Young, Passionate & Friendly Working Environment.
• Rewarding career development with regional exposure.
• Team building, creation, birthday party, free flow of snacks and drinks.

#DotConnect: Unleashing the Power of Connectivity

Do you believe in the power of connections to transform careers and shape a brighter future? Together, let's connect our dots, inspire innovation, and build a workplace where talents unite to create extraordinary possibilities.

Application Instructions:

To apply for the position of Customer Service Associate at Hytech, please email your resume, cover letter, and any relevant work samples to . Please include "Customer Service Associate" in the subject line of your email.

Contact Information:

For any inquiries or further information about this position, please contact our HR department at

Note: Only shortlisted candidates will be contacted for interviews. We appreciate your interest in Hytech.