Manager Medical Affairs

About DKSH

DKSH's purpose is to enrich people's lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.

Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people's lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.

Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 33,100 specialists, generating net sales of CHF 11.1 billion in 2021. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.

Why It's Great to Work at DKSH

Join a purpose-driven company and help enrich people's lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society. Founded over 150 years ago in Asia by three Swiss traders, DKSH still maintains the same entrepreneurial mindset. Be part of our diverse team of more than 33,000 people working in 36 markets across the globe. You will learn and develop both professionally and personally in a modern environment offering hybrid work arrangements. Come and meet our energetic, passionate, and purposeful team and be part of something big.

• Responsible for equipping sales team with relevant products knowledge, disease and treatment management/guidelines .
• To provide update on disease and clinical update of pharmaceutical products assigned through continuous medical education (CME) to health care professionals.
• To engage with KOLs on advisory board meeting, discussion on CME slides deck and chairing of CME talks whenever needed.
• To ensure all the medical activities and materials are in compliance to PhAMA and DKSH code of conduct.

• Conduct training for new joiners and regular clinical update to sales team to ensure that they are well equipped with product knowledge
• Provides medical input to marketing in promotional material development and other commercial and marketing initiatives to ensure compliance with PhAMA and DKSH code of conduct
• Review and approve marketing materials to ensure claims are supported with relevant up-to-date studies, proper referencing and
• Medical engagement with external KOLs to gather insights, treatment update as well as discussion on CME contents, review of slides deck to ensure no off-label promotion
• Develop medical slides deck for sales team with up-to-date information
• Point of contact for medical queries and managing relevant quality and product complaint collaboratively with internal stakeholders (e.g. other functions QA, RA, PV, commercial team, etc.)
• Conducts medical/marketing activities that increase capabilities of internal sales force (e.g. journal clubs), conduct products quizzes on specified timeline
• To collaborate with compliance team to ensure external requirements are adhere to and risk assessment and mitigation plan.

Leadership Responsibilities

• Manage and oversee team's delivery of team/function goals to drive execution against goals set.

• Demonstrate strong understanding of clients' industry/business/products
• Demonstrate exceptional client management and communication skills
• Proven senior level of relationship building
• Proven experience in working in multicultural global teams
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
• Demonstrate fluency in English, both written and spoken
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

• Bachelor in Medicine/MBBS.
• Minimum 5 years working experience in a similar role with managerial capacity

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services, we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!