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Jobs or company...

Customer Service -Immediate intake| Up to 3K

RM 2,600 - RM 3,000 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Simplified

Company Profile :

Multinational banking corporation headquartered in Singapore, with branches mostly found in most Southeast Asia and East Asia countries. It is one of the three "big local banks" in the country

Job Summary :

Currently we are looking for Customer Service Executive to join our team that will on-site based at Kuala Lumpur. Fresh Graduates who wish to improve their communications skills and knowledge in banking sector are welcomed to apply

Schedule :

  • 5 days a week (Rotational)
  • 8am – 11pm (8 am - 5 pm / 2 pm - 11 pm)

What will you do as a Customer Service Executive ?

  • Assisting customers with inquiries: Responding to customer queries and providing accurate information about banking products, services, and account-related matters.
  • Account management: Handling account openings, closings, and updates, as well as addressing issues related to account transactions and balances.
  • Resolving customer issues: Addressing and resolving customer complaints, concerns, and disputes in a professional and empathetic manner.
  • Providing product information: Educating customers about various banking products, such as savings accounts, credit cards, loans, and investment options.
  • Processing transactions: Facilitating routine banking transactions, such as deposits, withdrawals, fund transfers, and bill payments.

What we expect from candidates ?

Necessary skills:

  • Fresh graduate are welcome to apply.
  • Experience – customer service experience will be an advantage.
  • Languages – Fluent in English both spoken and written.
  • Able to handle high volume of calls.

Benefits :

  • Medical claim
  • OT – as per statutory
  • Potential to be converted as Fixed Term Contract within 3-6 months, thereafter to Permanent subject to performance
  • Opportunities for promotion
  • Professional development

Job Types: Contract, Fresh graduate

Contract length: 6 months

Salary: RM2,500.00 - RM3,000.00 per month

Job Types: Permanent, Contract

Pay: RM2,600.00 - RM3,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
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