E-Commerce Executive

RM 3,500 - RM 4,500 / month

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JOB RESPONSIBILITIES: -

SALES

Plan, execute and monitor monthly e-comm monthly promotion campaigns to drive sales.
Analyze different product/marketing campaigns performance, for improved future campaign planning.
Implement and utilize analytics to track sales trends and identify opportunities for growth.

DIGITAL MARKETING

Plan and execute digital promotion campaigns and projects, to drive sales to meet budget.
Use google analytics and or social media digital search and ad tools, devise and implement campaigns to boost traffic into the store.
Use social media, digital content, search engines, and email campaigns to drive traffic, increase subscribers and converting them to purchases online.
Create update and ensure proper site products and content for social media.
Use key learnings from own campaigns or competitor promotional and marketing campaigns to drive own e-comm growth.

OPERATIONS

Work with Brand Team, to ensure listing of new brands/products and ensure plans are in place to communicate and excite consumers online.
Perform regular audits to ensure pricing is accurate and that products are categorized correctly. Set a process to check and approve all price uploads, to avoid price setting errors. Check and verify that all product listings have accurate and high-quality images, graphics, and content.
To ensure good customer service by addressing and ensuring the timely resolution of customer issues or comments. Handle customers' inquiries and resolve issues in a timely manner.
Analyze past sales, identify trends, action on fast and slow-moving inventory.
Ensure stocks availability with secure stocks through a robust monitoring process.
Actively take part in scheduled internal weekly meetings & brainstorming, preparing in advance to share relevant and beneficial information.

JOB REQUIREMENT: -

2-3 years experience in day-to-day management of e-comm sales platform; both in market places as well as own brand store URL.
On trend in the digital environment, active in the social media, good knowledge of current trends.
Possess strong analytical abilities to interpret and use the data to build results-driven platforms.
Detail-Oriented, able to spot errors fast.
Good customer service, to meet high customer ratings.

Working Hours: Monday to Friday (9am to 6pm)

Address: 40, Jln TPP 3, Taman Perindustrian Putra, 47130 Puchong, Selangor

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,500.00 per month

Benefits: