Customer Service Executive | English Speaker
RM 2,000 - RM 3,000 / month
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JOB DESCRIPTION:
- Attend to and resolve customer/client questions or complaints via phone call, email or live chat.
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure positive attitude towards customers at all times.
- Possess strong understanding of company’s products.
- Keep records of customer interactions.
Job Types: Full-time, Fresh graduate
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
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