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Customer Service Executive | English Speaker

  • Full Time, onsite
  • AGENSI PEKERJAAN SKILLSET SDN. BHD.
  • Ara Damansara, Malaysia
RM 2,000 - RM 3,000 / month

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JOB DESCRIPTION:

  • Attend to and resolve customer/client questions or complaints via phone call, email or live chat.
  • Regularly contacting customers to ensure their experience with a product or service is satisfactory.
  • Direct calls from customers to the appropriate department when necessary.
  • Ensure positive attitude towards customers at all times.
  • Possess strong understanding of company’s products.
  • Keep records of customer interactions.

Job Types: Full-time, Fresh graduate

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus