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Content Moderator- Native Vietnamese (Genshin Gaming)

RM 4,000 - RM 4,500 / month

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Job Role: Customer Service/ Content Moderator- Gaming Support

Language: Native Vietnamese + English

Job Location: KL Sentral

Shift: 24*7 (9hr operations)

Responsibilities:

  • Respond to players' in-game inquiries and provide solutions to issues.
  • Handle and resolve related complaints, suggestions, and consultations.
  • Engage with the players to gather feedback and enhance player’s satisfaction.
  • Monitor and report any game anomalies or issues.
  • Collaborate with technical teams to resolve issues promptly.
  • Contribute to the improvement and optimization of existing processes and content.

Minimum Requirement:

  • 1 years in CS experience (email support) + Need to play game Genshin Impact ( level 10 or above)
  • Request to check have their User ID to check their adventure rank level

If you meet these criteria and are ready to take on this new challenge, apply now! Connect with us via email - [email protected] OR, WhatsApp: +6010-9638689 OR, Connect on Zalo at Paayu.HR

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM4,000.00 - RM4,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus

Education:

  • Bachelor's (Preferred)

Language:

  • Vietnamese (Required)

Expected Start Date: 10/28/2024